Selling a Property

When selling your property, the process starts long before you’ve found your buyer.  By engaging Metro Settlements, we’ll be there to assist you from start to finish and ensure everything runs smoothly.

A flow chart depicting the stages of selling a property, including preparation, pre-settlement, verification of identity and post-settlement.


We recommend that you engage a Licensed Settlement Agent (Conveyancer) prior to entering into a contract to sell your property.  It’s important to have an advocate for your best interests onside – someone who knows property settlements inside out and can help you navigate your way.

Metro Settlements can assist you to ensure that all the necessary conditions are included in your offer.  We’ll also ensure that:

  • The settlement date takes your specific needs into consideration.  For example, do you want to settle on a particular day, or not before a certain time?  Are you FIFO, going on holiday, or otherwise not available during the course of settlement? Don’t get locked into a tight settlement date, and risk incurring penalty interest for a delay.
  • Other factors don’t affect your ability to settle, such as unapproved structures (e.g. patios, sheds), a shortfall on your mortgage, deceased estates or a lost title deed.

Speak to Metro Settlements about what preparations you can make now to ensure that your settlement will be as smooth and seamless as possible, with no surprises.

With Metro Settlements, you only have to worry about the moving side of things.  We’ve got the paperwork covered.


Once you’ve signed the Offer & Acceptance Contract, your Real Estate Agent will forward a copy to us so that we can prepare the initial paperwork.

Metro Settlements is known for our fast turnarounds, and your initial documentation will generally be posted to you within 48 hours.  We also offer an email service, if you prefer to receive documents electronically.

At this point, your Conveyancer will be in touch with you to discuss the pertinent dates of your Contract and any factors which may affect this, such as holidays or work.  We’ll keep you updated on the progress of your settlement, and advise you once key milestones are met (such as the buyer receiving their finance approval).

If you have a mortgage on the property you’re selling, you should make preliminary contact with your bank when the Offer & Acceptance is signed.  To ensure that your settlement progresses smoothly, you should also ensure that all of your bank and settlement paperwork is signed and returned promptly.

We know that the paperwork can sometimes be overwhelming, so we’re available to discuss any questions that you have.  You can telephone, email or even pop in and visit your Conveyancer!

Verification of Identity (VOI)

Under WA law, we’re required to verify the identity of our clients prior to settlement.  All you need to do is provide a combination of IDs, such as your current Drivers Licence, Passport, Birth Certificate or Medicare Card.  Get in touch with our office if you’re unsure of which IDs you’ll need.

How to verify your identity

We offer three options for you to complete your identification:

  • Come into our office, at no extra charge.  We’re conveniently located in Perth’s CBD, with ample parking and easy access to public transport.  Just contact your Conveyancer to make an appointment
  • Go to your local Australia Post outlet.  Before you go to the post office, get in touch with  your Conveyancer so they can send you the necessary form, with our unique barcode to ensure that your ID reaches us safely.  Australia Post currently charges $44.00 per person to verify your identity.*
  • Have an ID Secure agent come to your home or office.  We can arrange for an accredited and fully insured ID Secure agent to visit you at a time and place that suits you.  ID Secure currently charges $79.00 for one person or $99.00 for two people (for ID checks completed at the same time).

Things to keep in mind

It’s important to make sure that the name on your ID documents matches the name on the Certificate of Title and the Contract of Sale.  If you’ve changed your name (e.g. due to marriage) then further identification will be required (such as your Marriage Certificate).

If you do not have a current Driver’s Licence, current Passport or Birth Certificate, let your Conveyancer know early in the settlement process to avoid delays.  Your Conveyancer can then make alternative arrangements to complete your identification so you can proceed to settlement.


Just because settlement has gone through, doesn’t mean that our service is finished!  Following settlement of your property, we will monitor the title to ensure:

  • That any mortgage is discharged
  • The property is successfully transferred to the buyer.

We also store copies of your settlement documentation for a minimum of seven years after settlement.

If you need a copy of any paperwork (such as Settlement Statements for tax purposes), give us a call and we’ll endeavour to provide you with a copy within 24 hours.

More Information

For more information about selling a property, download our handy guide below or get in touch today.

Guide to selling your property in WA

*Correct as at 6 June 2018